We build automations and AI agents that connect your store, warehouse and support. Then keep them running.
An order. A payment. A question.
Your everyday tools send the signals.
The next step, handled.
Orders routed. Stock updated.
Replies prepared.
Your tools in. The next step handled.
Keep store and warehouse records aligned, answer routine support requests, and flag exceptions for your team. We build and maintain all three.
Your store and your warehouse stop agreeing, and nobody finds out until a customer does. We build the pipelines that compare what Shopify believes against what the warehouse actually did. Then we fix the gap or stop the line.
Routine tickets answered from real order data, not from a scraped help page. Order status, returns eligibility, exchange rules. Money decisions and sensitive cases go to a person, every time.
The work that only appears once something is already wrong. Over-ship audits, stuck order sweeps, cost variance checks. It runs on a schedule, it escalates to a person, and it never passes silently.
Built alongside the people who depend on them. Numbers below are real. Where a number is an estimate, it says so.
Twenty-seven stages across leads and deals. Each stage change creates the right tasks, invoices and project boards across Zoho, ClickUp and Sheets. Repeated webhooks do not create duplicates, because every branch checks whether the work already exists before it runs.
27 pipeline stages. 24 workflows live.
Open a teardownLabel-first multi-order picking. Box planning, label purchase, aisle-ordered pick sheets, shipment sync. It allocates live warehouse bins at label time and redirects pickers around empty or reserved locations mid-pick.
3,000+ orders a day. 5,000 at peak. Las Vegas and Mexico.
Open a teardownReturn labels, warehouse scans, customer updates and refund preparation in one tracked lifecycle. A custom async engine tracks hundreds of shipments at once with rate limits and retries.
60 to 70 percent less manual returns work. Estimated.
Open a teardownLive on the storefront. It combines order lookup, policy context and internal tools. Low-risk requests close on their own. Sensitive ones go to the team.
Fewer tickets a human ever has to touch.
Open a teardownReplaces disconnected spreadsheets with a shared view of backorders, fulfillment, containers, returns and invoices. One source of truth, synced automatically.
Used every day by warehouse, finance and supply chain. Inventory synced across six countries.
Open a teardownThe website writes the enquiry to the database first. Only then does the pipeline pick it up, notify the team and send the confirmation. If an email step fails, the lead is still there. Database events are filtered to inserts only, so editing a record later does not email the customer twice.
Zero leads lost to a failed send.
Open a teardownWeeks, not quarters.
30 minutes on your stack. Then a written map of the manual steps, what each one costs in hours, and which are worth automating first. Free. Nothing starts until you say so.
A working piece every week from week one. We build against synthetic data first and touch your live Shopify and WMS only once the behaviour holds.
Live in 2 to 6 weeks with monitoring and a cost dashboard. When it breaks at 2am it pages us, not you.
Start with the task your team repeats every single day. Make it dependable. Then earn the complexity.
Anything that moves orders, inventory or money stays deterministic. The agent gets a bounded job. That split is the whole design.
Meet the teamNothing on this list is aspirational.
Zapier retries and hopes. We build explicit failure states, so a broken step stops and alerts instead of passing a bad order through. Every run is logged and replayable. When something fails you are told what failed, on which order, and why.
No. Agents answer tickets. Anything that moves orders, inventory or money is deterministic code with hard rules. That split is deliberate. Anything that cannot fail does not go near a language model.
A Shopify custom app with scoped permissions, a WMS API key, and read access to your helpdesk. We ask for the narrowest scopes that do the job and document every one before you approve it.
Two to six weeks depending on the work. You see a working piece every week from week one, so you know by week two whether this is going anywhere.
You do. Code, workflows and documentation sit in your repo from day one. If you stop working with us, nothing turns off.
The first call and the map are free. Build work is fixed scope, quoted before anything starts. Running it afterwards is a monthly retainer based on volume. You see all three numbers in writing first.
We run it. Monitoring, alerting and fixes are part of the retainer. If you would rather run it yourself, we hand over the runbook and step back.
30 minutes on your stack. Then a written map of every manual step, what it costs you in hours per week, and which ones are worth fixing first. Free, and yours whether or not we build anything.
Book a 30 minute callIf automation is the wrong answer for your stack, we will say so on the call.